hannah

We are New Zealand based & have customers from all over the world who enjoy fast shipping with DHL express!

Yes we sure do!

I believe every purchase you make is a vote for what you believe in in the world, every miner/polisher and wholesaler I work with shares by business ethos and philosophies. We are the business thats core values for starting are still the core values we hold today and the reason we are trusted by thousands of customers.

Unforgettable Quality

I personally hand select the highest quality & most unique timeless crystals. Our fragrance blends are hand made with our unforgettable & irresistable scents.

Transparent Sourcing

I have spent 6 years building transparent, honest & trusted relationships all over the world with our miners & polishers who are equally committed to the high standards we hold for our industry.

Complete Honesty

Selling with honesty & integrity is a non negotiable. My fear around not knowing what I was buying with crystals was the reason I created this business.

Exceptional Customer Service

You are the reason we exist, our customer service is built around providing you with the quality of care & service you deserve. Our reviews are a testament to our commitment to you.

This is a guide only. It is advisable that you use a professional jeweler for ring size but if one is unavailable this is a good at home technique

1. Prepare the Materials: You will need a strip of paper or string, a ruler marked in millimeters, and a pen or marker.
2. Wrap the Paper or String Around Your Finger: Wrap the strip of paper or string around the base of the finger you want to wear the ring on. Make sure it's snug but not too tight.
3. Mark the Point of Overlap: Use the pen or marker to mark where the strip overlaps. Ensure that the mark is clearly visible.
4. Measure the Length: Carefully unwrap the paper or string and lay it flat. Then, measure the length from the end to the marked point using a ruler. This measurement represents the circumference of your finger.
5. Determine Your Ring Size: Use the following measurements to find your corresponding ring size:

• Ring Size 4: 46.7 mm (1.84 inches)
• Ring Size 5: 49.3 mm (1.94 inches)
• Ring Size 6: 51.9 mm (2.04 inches)
• Ring Size 7: 54.4 mm (2.14 inches)
• Ring Size 8: 57.0 mm (2.24 inches)
• Ring Size 9: 59.5 mm (2.34 inches)
• Ring Size 10: 62.1 mm (2.44 inches)
• Ring Size 11: 64.6 mm (2.54 inches)

1. Choose the Closest Size: Once you have your measurement, compare it to the measurements above to determine the closest ring size. If your measurement falls between two sizes, it's usually best to choose the larger size for comfort.

Remember, these measurements are approximate, and it's essential to measure accurately for the best fit. If possible, measure your finger multiple times at different times of the day to ensure consistency.

We pride ourselves on our fast turn around of 1-2 business days post purchasing for 95% of our orders. This does vary with sale times.

We ship parcels via Express NZ Post & DHL International Express

Our Shipping Rates are Flat rate which is absolutely in your favour as many crystal orders are heavy!

NZ $10.50

NZ Rural $13.00

AUS EXPRESS DHL $22

GLOBAL RATES: $50

Unfortunately due to privacy reasons and to ensure parcels are tracked to your door we do not allow click and collect. We have a dispatch center that is not in a residential area and past attempts at local collection didn't work.

Pretty Soul Stories was created from a fusion of passion, vulnerability & divine timing. When I look back now 5.5 months in I realize I never found crystals, but they they however found me. They found me at a time in my life where I was ticking the boxes of life off the checklist. 

My instincts where strong when my mother wanted to source crystals and I felt a pit in my stomach at the thought of her turning to the wrong place, getting crystals that's path to her had been less than desirable. I took the reigns to ensure the crystals she received had came to her fairly, that the path was clear of unethical behavior and that those who worked hard to bring to us what the earth was ready to share had been fairly paid, fairly treated and above all we got the best quality I could find.

What started as a mission for my mother soon became an incredible fusion of every step of my path that may never of made sense coming into one to take the step into a world I was becoming deeply fascinated with. The obsession to not only use crystals alongside my daily practices both personally and professionally as a registered therapist became strong. Above that the journey of sourcing and connecting with people all over the world who devote their life to these precious crystals has been awe inspiring. 

You have to get to a point where you say If not now then when? I was at that space without even realizing till I stared at my skills on paper knowing I could build a business, knowing I had the goods yet felt terrified at the thought of "failure" of "not being good enough". That is the moment you embrace and walk head first into the uncertainty because if not now then when?

The journey won't be perfect, I will falter and I will fall and make the wrong twists and turns but this entire business is built on intuition, love, passion and ethics. A space to reflect what means the most to me not just with these crystals but to impart beautiful transactions of energy that are fair for everyone, to create sustainable incomes in parts of the world that need it the most and to build long term relationships with you all bringing you a consistently high standard of crystals, service and jokes (if you know you know!)

To look around me and know these crystals are some of the best quality in the world, some of these forms extremely hard to find and being able to bring those to New Zealand quite literally takes my breath away. I am only a keeper for a short while in the journey these pieces go on , but for the moments they are with me know they are treasured greatly.

All my love

Buying your first crystal isn't the hard part, stopping yourself from wanting them all is the real challenge!

I am a huge believer in buying based on instinct and connection

Crystals are not meant to be complicated in my opinion, when you trust what draws you in and when you connect with your instincts. They are a tool to have alongside you on this journey in life, they are gift to give when you don't have the words and they have been transforming through every phase over all of our lifetimes. 

There is no right or wrong, I have crystal buyers who love crystal for decor through the mediums and energy healers and everything in between.

You are here because you are curious so trust that!

Our Fragrance Home is one of the fastest growing parts of Pretty Soul Stories in 2025, we have established ourselves as an incredible crystal brand but that demand for quality is mirrored with our fragrances.

We import our fragrance blends from the best fragrance creator in the world and pay premium prices to ensure the most pure ingredients and highest quality of fragrances.

Our waxes are also 100% pure soy

We skimp on nothing and the results speak for themselves

Instagram Weekly Live Sales are our main method of selling new stock alongside website uploads. A live sale on Instagram is where I connect live with you all and you can claim and purchase crystals via video link.

Live Sales

PROS

+ Buy in real time

+ Cheaper prices than website listings

+ Learn about the crystals in depth as you go

+ You know you win a piece or not immediately 

+ Heaps of fun! 

CONS

+ Internet Quality variable

+ Factors out of our control can affect your changes of winning pieces ie internet speed, how many apps you have running etc

+ Can move fast 

I do get people who log onto the lives to learn about the crystals and hear about the sourcing journeys without wanting to buy so joining isn't an obligation to purchase!

 It is your responsibility to keep track of what you are spending and what you purchased in your live sale, custom listings are removed once paid so feel free to screenshot your listing for reference.

Live Sale Rules

+ To claim an item use an emoji and the item code which is also the price

+ I will call the winner as seen first on mine & my checkers screens. PLEASE know that you will see a differing order as Instagram prioritizes your comment first and internet speed can filter out comments. My decision is fair and final

+ NO swap outs during the live so only claim a piece if you 100% are prepared to pay for it

+ Payment within 24 hours  

How to Pay

+ I will state when orders are online on Instagram

+ Click on collection "Custom Listing" and add your order to cart and check out or shop as desired

+ It is your responsibility to check over the listing items before you pay and make sure what you are paying for is correct

 What not to do 

+ Ask me to show you other items I have in stock

+ Ask me about order queries

+ Purposely disrupt the live sale

Make sure you follow @prettysoulstories on Instagram to join 

Crystal Cleansing

I think cleansing crystals should happen when it feels right for you. It shouldn't feel rigid or like you're making a mistake by not adhering to specific timing. If you're inclined to cleanse them during certain moon phases, that's wonderful. However, it's just as perfect if you only feel the urge when you sense they need care and attention.

Here are some beautiful ways you can cleanse your crystals:

Sage: Pass your crystals through the smoke of burning sage, palo santo, or cedar to clear negative energy.

Sunlight: Leave your crystals in direct sunlight for several hours to recharge and cleanse them.

Moonlight: Place your crystals under the light of the full moon overnight to cleanse and enhance their energy.

Salt Bath: Submerge your crystals in a bowl of saltwater (preferably sea salt or Himalayan salt) to draw out negativity.

Running Water: Rinse your crystals under cool, running water, visualizing any negative energy washing away. (Please check your crystals are water safe first)

Earth Burial: Bury your crystals in the soil for a period of time, allowing them to absorb the earth's grounding energy.

Sound Healing: Use sound vibrations from singing bowls, bells, or tuning forks to cleanse and purify your crystals.

Crystal Care

Crystals have been around since the beginning of time and it is important to know they all hold varying degrees of delicacy. Try not to overthink it but here are some basic crystal care tips!

Cleaning: If you choose to clean your crystals the safest way is with a gentle microfiber cloth, soft toothbrush & mild water

Sunlight: Some crystals will fade over time in direct sunlight like window ledges.

Water: Do not submerge your crystals in water for a long period of time and some need to avoid water entirely (pyrite)

Handling: All crystals especially clusters need handled with care as they are natural objects that can easily break

Crystals are a beautiful tool to use alongside your healing journey & life. They are not intended to replace professional advice but are a beautiful support & intuition/energy enhancer.

Crystals are unique gifts from nature transformed and created over up to millions of years, each piece has its own special journey and as such no two are ever the same. The crystals contain small fissures and pists and imperfections and as part of differing lighting during photography the colours may vary. Pieces will also include inclusions that may show up differently in photography. Please take ALL of these as a sign your crystals are from nature not grow or printed in a lab, we welcome every little sign your treasures are real they are not "bad" pieces.